The name of the service is Volkswagen Car-Net® Safe & Secure, and it’s being rolled out on a complimentary basis, with no additional cost, for five years, with the service covering most 2020 to 2023 Volkswagen vehicles and the offer taking effect on June 1st. Volkswagen of America’s plan, linked to a smartphone app, will encompass Automatic Crash Notifications, Emergency Assistance, Stolen Vehicle Locator, and Anti-Theft Alerts; additionally, ID.4 EV models include Automatic Crash Notifications and Emergency Assistance.
For model year 2020 – 2023 vehicles equipped with Volkswagen Car-Net, the coverage begins as soon as the owner creates a myVW account and accepts the myVW and Car-Net Terms of Service. The coverage will remain active for 5 years after the sale date or June 1, 2023, whichever is later. The offer follows a recent carjacking in the Chicago area in which authorities were delayed in tracking a stolen Volkswagen Atlas because of a process failure, as Volkswagen calls it, that involved whether the service subscription payment had been made. The family involved in the incident was reunited successfully.